Terms & Conditions

By accessing and using the Ivory Soles website, you agree to be bound by the following terms and conditions. Please read them carefully before making a purchase.

Order Fulfillment

All orders placed on our website are subject to product availability and successful payment verification. We strive to dispatch confirmed orders within 3–5 working days. In the event that an item is out of stock after your order has been placed, we will notify you promptly and offer a suitable alternative or full refund.

Payment

We accept all payment methods listed on our website at the time of checkout. All transactions are processed securely. Ivory Soles reserves the right to cancel any order in the event of a payment failure or suspected fraudulent activity.

Intellectual Property

All content published on this website — including but not limited to text, product images, graphics, videos, logos, and the overall site design — is the exclusive property of Ivory Soles. Reproduction, distribution, or use of any content without prior written permission is strictly prohibited.

Use of Your Information

By placing an order or registering on our website, you consent to us using your contact details to process your order and to keep you informed about relevant offers, updates, and promotions. We handle your data responsibly in accordance with our Privacy Policy.

Changes to Terms

Ivory Soles reserves the right to modify these Terms & Conditions at any time. Updated terms will be published on this page. Continued use of the website following any changes will be considered your acceptance of the new terms.

Limitation of Liability

Ivory Soles is not responsible for delays caused by courier services, unforeseen circumstances, or events beyond our control. We are committed to resolving any issues promptly and fairly.

Last updated: 2025