At Ivory Soles, we take the privacy of your personal data seriously. This policy outlines how we handle the information you share with us and how we keep it safe.
If you visit our website as a guest, we do not collect personally identifiable information such as your name, address, phone number, or email. However, if you register an account, subscribe to our newsletter, shop with us, participate in a contest or survey, or submit a product review, we may ask for certain personal details to process and fulfill your requests.
We use cookies — small data files stored on your device — to improve your browsing experience. Cookies help us remember your preferences, saved items, and login sessions so you don't have to re-enter information on each visit. They do not store any contact details or sensitive personal information. If you prefer not to use cookies, you can disable them through your browser settings, though some features of the site may not function as intended.
The information you provide is used strictly to process your orders, communicate about your purchases, and share relevant offers and updates. We do not sell or share your personal information with any third-party organizations, except for affiliated companies and delivery partners who are directly involved in fulfilling and shipping your orders, or as required to process Cash on Delivery (COD) transactions.
We retain your personal information only for as long as it is needed to serve the purpose for which it was collected, or as required by applicable law. Once your data is no longer needed, it is securely removed from our systems.
You have the right to request access to, correction of, or deletion of your personal data at any time. To make such a request, please reach out to our Customer Care team at ivorysoles2026@gmail.com.
We may update this Privacy Policy from time to time to reflect changes in our practices or for legal reasons. Any changes will be published on this page, and continued use of the website following an update will be considered acceptance of the revised policy.
Last updated: 2025